Select the support right for you

UC Berkeley is consolidating over 100 student systems into one. Students, instructors, and staff are now accessing new functionality through CalCentral. This transition will take time. Please visit for information and resources.

If you experience any technical issues in CalCentral, please contact the Student Information Systems (SIS) Production Support team immediately. Thank you in advance for your patience.

Technical Support:


Instructors, Advisors and Employees

SIS users can contact SIS Production Support in three ways:

  1. E-mail:
  2. Call: 510-664-9000 (then select 6 from the menu)
  3. Submit a ticket:
    - In the “Affected Service” section, please choose “SIS - Student Information Systems”

(Note: CalNet ID required to submit a ticket)   



Undergraduate Students


Graduate Students

Please contact your advisor: 
Departments Directory Page

Parents and Caregivers


End user support is an important part of making a system work, and SIS is committed to providing strong support.